Terms & Conditions

Delivery & Payment Mode:

We offer free shipping all over India.

We support the initiative of “Digital India” and therefore only accept digital payments (For the uninitiated, we do not offer Cash on Delivery)  

Order Confirmation and Shipping:

Upon placing your order, you will receive a text message confirming your order.

Delivery time:

We know you won’t be able to wait for long for your order to be delivered, but please bear with us for 10 working days before you can share your dress story!

Exchange & Returns:

We offer quick and convenient exchange and return. You can return or exchange an unused product within 7 days of the receipt of the product. You can opt for another product or get a digital credit note for the return. Please fill the contact form or email us at info@dressstory.in   

We will arrange for a free pick-up within 7 working days of your email. Once the garment has passed the necessary quality checks we will initiate the exchange or digital store credit.

We reserve the right to refuse a return of product if it is not received in its original condition, is damaged or used.

As a company policy we do not provide refund on any of our products. However, you can opt for exchange or store credit.

Our fabric story:

We use superior quality fabrics sourced and handpicked from all over India. We use a variety of fabrics including hand block products.  Please accept slight variation in color and design from the images.   

 

 

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